Britain's Busiest Airport: Heathrow

S05E01 Episode 1

Demi, the manager focused on enhancing the passenger experience, finds herself addressing a few unhappy travelers. Meanwhile, check-in attendants Carrie-Anne and Selina navigate their romantic entanglements while managing the busy baggage conveyor. On another front, border officer Bob conducts an interrogation with a young Brazilian student, probing into her background.