Undercover Boss Canada

S01E04 1-800-GOT-JUNK

Over two decades ago, Brian Scudamore envisioned 1-800-GOT-JUNK? and since then has transformed the junk removal industry by establishing the largest franchise of its kind globally. Having once worked as a junk remover himself, Brian knows the ins and outs of the business. Now, he goes undercover to gain deeper insights into the operations of his franchisees. With plans to expand his one-day painting service, he seeks fresh ideas and ways to enhance customer service and marketing. While working alongside employees, Brian discovers far more than just junk; he finds inspiration and motivation throughout his journey.